Legal
Terms of Use
These terms govern your access to and use of hitcloud.com. By using this site you agree to them. If you do not agree, please discontinue use.
Acceptance of Terms
By accessing hitcloud.com (the "Site"), operated by HITCloud ("HITCloud," "we," "us"), you agree to be bound by these Terms of Use and by our Privacy Policy and Cookie Policy. We may revise these terms at any time; continued use constitutes acceptance of the revised terms.
Intellectual Property
All content on the Site — including text, photography, video, renderings, system diagrams, layouts, graphics, and software — is owned by HITCloud or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The HITCloud name, the "Home in the Cloud" tagline, and the HITCloud logo are marks of HITCloud. Nothing on the Site grants any license or right to use those marks without our prior written permission.
Acceptable Use
You may view, download, and print Site content solely for your own non-commercial, informational use. You may not: copy, reproduce, republish, scrape, frame, or redistribute Site content; use automated means to access the Site; reverse engineer or interfere with the Site or its security; misrepresent your identity or affiliation; use the Site to transmit unlawful, infringing, or harmful material; or use Site content to train machine-learning models without our written consent.
Submissions and Inquiries
Information you submit through our contact form is handled under our Privacy Policy. Do not submit confidential floor plans, security details, or other sensitive documentation through the Site. Sensitive project material should be exchanged only after a mutual non-disclosure agreement is in place.
No Professional Advice; No Offer
Site content is provided for general informational purposes and does not constitute engineering, security, legal, or design advice. Nothing on the Site is an offer to contract. Every engagement is governed by a written Master Services Agreement and a project-specific Statement of Work.
Product Availability Disclaimer
Products, manufacturers, and platforms shown on the Site are representative of work we perform. Specific brands, models, and capabilities may change based on availability, manufacturer discontinuation, lead times, code requirements, or project design. Featuring a manufacturer does not imply endorsement by that manufacturer.
Security Disclaimer
No security, surveillance, access control, network, or cybersecurity system can guarantee absolute protection. Systems we design and install reduce risk but remain subject to power interruption, internet and carrier outages, third-party cloud service failures, evolving cyber threats, manufacturer defects, user configuration, and force majeure. HITCloud does not warrant that any system will prevent loss, intrusion, or interruption.
Warranty Disclaimer
Equipment is covered by the applicable manufacturer's warranty; HITCloud passes those warranties through to the client and does not extend them. HITCloud separately warrants its workmanship and installation labor for the period stated in the applicable Statement of Work. Excluded from any labor warranty: client-directed changes, third-party or client-supplied equipment, damage from power events, water, construction activity or misuse, changes to third-party cloud services or firmware, and normal wear. Except as expressly stated in a signed agreement, the Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, HITCloud and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, arising from your use of the Site — even if advised of the possibility. Our aggregate liability arising from the Site will not exceed one hundred U.S. dollars ($100). Liability arising from client projects is governed exclusively by the applicable Master Services Agreement.
Indemnification
You agree to indemnify and hold harmless HITCloud from any claim, loss, or expense (including reasonable attorneys' fees) arising from your misuse of the Site or your violation of these terms or applicable law.
Third-Party Links and Embeds
The Site may link to or embed third-party content, including manufacturer sites and video platforms. We do not control and are not responsible for third-party content, practices, or privacy policies. Following a link is at your own risk.
Governing Law and Venue
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising from the Site will be brought exclusively in the state or federal courts located in San Mateo County, California, and you consent to that jurisdiction and venue.
Severability and Entire Agreement
If any provision is found unenforceable, the remaining provisions remain in full force. These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement regarding your use of the Site.
Contact
Questions about these terms may be directed to LuxurySmart@hitcloud.com or HITCloud, 268 Harbor Blvd, Belmont, CA 94002.
Effective August 2026