Where technology disappears — and life flows seamlessly.

In the evolving world of luxury real estate, technology is no longer viewed as an amenity — it has become an expectation. At the intersection of sophisticated design, intelligent automation, and enterprise-grade infrastructure is HITCloud's Founder & CEO, Bob Linzy — a visionary technology executive redefining how affluent homeowners experience modern living.

For more than three decades, Bob has operated at the highest levels of enterprise technology, systems engineering, cybersecurity, disaster recovery, and executive IT leadership. Over the last 15 years, he has transformed HITCloud — Head in the Cloud — into a premier luxury automation and smart infrastructure firm serving discerning residential and commercial clients across the San Francisco Bay Area, Miami, Fort Lauderdale, and beyond.

"In truly refined environments, technology should disappear."

That principle has become the foundation of HITCloud's approach to bespoke automation ecosystems — integrating lighting, climate, audiovisual systems, security, networking, access control, and AI-powered voice experiences into seamless, intuitive environments tailored to each client's lifestyle. Powered by platforms including Crestron and Josh.ai, HITCloud creates fully customized systems delivering effortless control through voice, touch, and mobile interfaces while maintaining architectural integrity.

Unlike many firms operating solely within residential automation, Bob's background combines deep enterprise expertise with luxury lifestyle execution. His career includes technology leadership roles with the United States Air Force, Wang Laboratories, and Electronic Arts, as well as CIO-level leadership within technology and private equity organizations — a rare combination of executive strategy and technical precision that allows HITCloud to deliver infrastructure where cybersecurity, resiliency, privacy, and reliability are as critical as aesthetics.

Today, HITCloud works closely with luxury homeowners, developers, architects, builders, and interior designers to integrate technology into some of the most sophisticated residential and commercial environments in the market — from waterfront estates and penthouses to executive offices and hospitality spaces, every project approached with a concierge-level mindset and uncompromising attention to detail.

Zach oversees the design, management, and installation of sophisticated technology systems — ensuring seamless execution from concept through completion. With 19 years' experience in technology integration, he brings a depth of expertise and a proven track record to every project he undertakes.

Over the past 12 years, Zach has been an integral part of HITCloud, contributing to the company's reputation for delivering exceptional results for high-net-worth individuals, private equity firms, and discerning audiophiles. He specializes in large-scale home automation systems, high-end audio, and the full spectrum of technology integration — crafting environments where cutting-edge innovation meets refined living.

Zach's approach combines technical mastery with meticulous attention to detail, ensuring that every system he designs and installs performs flawlessly and exceeds client expectations.

Prior to his work in technology, Zach spent 20 years in the motion picture industry, where he learned the art of cinematic lighting — a knowledge he brings to in-home lighting design and programming. He also has a lifelong foundation in carpentry and fabrication, honed from years remodeling his family home, giving him a rare, hands-on understanding of how technology is best integrated into physical spaces. Rounding out his skillset, Zach is accomplished in schematic and architectural drawing, including proficiency in AutoCAD, allowing him to approach every project with both precision and vision.

Raydel Casas is an experienced IT professional specializing in enterprise endpoint management, cloud administration, and modern workplace technologies. With a strong background supporting financial and private equity environments, he focuses on delivering secure, scalable, and reliable IT solutions that enhance productivity and operational efficiency.

Raydel has extensive experience managing Microsoft 365 environments, including Intune device management, Exchange Online administration, and Azure-based infrastructure. His expertise includes endpoint security, compliance policies, identity management, and automation using PowerShell to streamline IT operations and enforce organizational security standards.

Throughout his career, Raydel has led and supported initiatives involving device lifecycle management, enterprise application deployment, cloud migrations, and security baseline implementation. He is also experienced in troubleshooting complex systems, supporting executive-level users, and maintaining high-availability environments in fast-paced organizations.

Known for his strong problem-solving skills and attention to detail, Raydel combines technical expertise with a service-oriented mindset, ensuring both infrastructure reliability and an excellent end-user experience.

For more than thirty years, Dawn Pruitt has lived at the intersection of people and technology — translating complex systems into calm, confident outcomes for the clients who depend on them. As Manager of Customer Experience at HITCloud, a role she has shaped since 2014, she is the steady voice behind the brand's most enduring promise: that luxury technology should feel effortless, never intimidating.

Dawn approaches her role as a Customer Technologist — someone who uses deep technical fluency to anticipate needs, remove friction, and elevate the client journey at every touchpoint. She does not simply support systems; she understands how technology shapes daily life in a luxury residence, and she designs the experience around that reality. From first onboarding through years of ongoing concierge care, she ensures that every interaction reinforces the quiet confidence HITCloud clients expect.

Her career reads like a master class in modern customer experience: foundational years inside Microsoft, Intuit, and eBay shaped a discipline that balances technical knowledge with empathy, clarity, and precision. That foundation allows her to anticipate issues before they surface and to resolve them with a discretion that HITCloud clients have come to expect.

The platforms Dawn works with span the systems that power both the modern luxury residence and the business behind it — Microsoft Office 365 Admin (Exchange), Box, Google Workspace administration, Crestron Home, Zoom, Duo, Microsoft Office Suite, My2N access, FirmScript, and Slack. Her fluency across this stack allows her to move seamlessly between client environments, internal operations, and the integrated experiences HITCloud is known for.

Originally from Missouri and shaped by decades in Northern California's Bay Area, Dawn recently relocated to the Fort Lauderdale area, where she continues to lead the support practice that defines HITCloud's service standard. Off the clock, she is most herself outdoors — traveling, camping, and diving — drawn, as ever, to the quiet authority of the ocean.

At HITCloud, Dawn Pruitt is not simply managing customer experience. She is engineering the trust that turns a smart home into a private institution.

Mia Thornton is a dynamic entrepreneur, branding strategist, and marketing executive redefining how modern businesses scale through innovation and digital infrastructure. As a key force behind HITCloud, Thornton bridges the gap between technology and brand storytelling — positioning organizations for sustainable growth in an increasingly digital-first economy.

With a reputation for turning vision into viable, revenue-generating ecosystems, Thornton has built her career at the intersection of branding, business development, and strategic marketing. At HITCloud, she plays a pivotal role in shaping the company's market presence, driving brand authority, and crafting messaging that resonates with both enterprise clients and emerging businesses seeking scalable cloud solutions.

Thornton's approach is rooted in precision and perception — understanding not just how a brand looks, but how it performs. She has successfully led multi-channel marketing initiatives, elevated brand identities, and cultivated strategic partnerships that expand reach and influence across competitive markets.

Beyond her executive leadership, Thornton is widely recognized for her cultural impact and media presence, bringing a unique blend of business acumen and public influence that amplifies the brands she represents. Her ability to merge visibility with value has positioned her as a sought-after voice in branding and entrepreneurship.

At HITCloud, Mia Thornton is not just building a brand — she is architecting a narrative of innovation, accessibility, and future-forward growth in cloud technology.